JAR RETURNS
FINALLY! Our jar return program is back. If you've been saving your jars, now is the time to send them back to us for store credit!
WHAT TO KNOW
- Earn $1 store credit per full size glass jar (2oz, 4oz, 8oz). Jars must also have the original metal lid. 1oz jars, metal tins, and cardboard tubes are not eligible for store credit, but we will happily accept them to reuse, recycle or compost.
- We will only accept our own glass jars in exchange for store credit. Please do not ship us another company's packaging unless it was purchased through our site. Only our full size glass jars are eligible for credit, but we will accept anything purchased from our site to be responsibly disposed of.
- Jars must be clean and undamaged to be eligible for credit, including the lid. We will accept damaged jars regardless, but they will not be eligible for credit.
- You must have an account with our online store to receive store credit through our jar return program. Your full name and the email you used to create your account with us must be included in your return package.
- We will also accept our packing materials to reuse or recycle, such as our corn starch peanuts, kraft paper, cardboard boxes, paper tape, etc.
HOW TO START
Step 1
Clean and scrub out your jars of remaining product residue. Receiving already-clean jars makes the sanitization process a million times easier for us, so we greatly appreciate it :) Labels are 100% biodegradable and are easily removed by soaking in warm water.
Step 2
Include your full name and the email address you plan to use on your next purchase.
Step 3
Ship or drop off your jars to our studio:
Step 4
Once we receive your jars, we will generate a code for you to use on your next purchase with us. You will receive this code via the email address you provided with your jar return, so please make sure to include it on a slip of paper. Please note that this discount can only be used with the same email you provide in your jar return, and will not work if a different email is used at checkout.