JAR RETURNS
FINALLY! Our jar return program is back. If you've been saving your jars, now is the time to send them back to us for store credit!
WHAT TO KNOW
- You must have a Rewards account with us to receive credit. Click the gift icon on the bottom left corner to enroll!
- Earn 100 points ($1.00) per full size glass jar (2oz, 4oz, 8oz). Jars must also have the original metal lid. 1oz jars, metal tins, and cardboard tubes are not eligible for store credit, but we will happily accept them to reuse, recycle or compost.
- We will only accept our own glass jars in exchange for points. Please do not ship us another company's packaging unless it was purchased through our site. Only our full size glass jars are eligible for credit, but we will accept anything purchased from our site to be responsibly disposed of.
- Jars must be clean and undamaged to be eligible for credit, including the lid. We will accept damaged jars regardless, but they will not be eligible for credit.
- Include your full name and the email you used to create your account in your return package.
- We will also accept our packing materials to reuse or recycle, such as our corn starch peanuts, kraft paper, cardboard boxes, paper tape, etc.
HOW TO START
Step 1
Clean and scrub out your jars of remaining product residue and remove the label. Receiving already-clean jars makes the sanitization process a million times easier for us, so we greatly appreciate it :) Labels are 100% biodegradable and are easily removed by soaking in warm water.
Step 2
Include your full name and email address in the package. If you do not include your email address we cannot guarantee you will receive points.
Step 3
Ship or drop off your jars to our studio:
Step 4
Once we receive your jars, we will add the credit to your account in the form of points. For every jar returned (2oz, 4oz, 8oz) you will receive 100 points. 100 points = $1.