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FREE SHIPPING on U.S. orders $100+

FREE deo sample pack for orders $100+ (must add to cart)

Store Policy

 

Returns & Exchanges

Due to the nature of our products, we do not offer returns or exchanges. But if you are unsatisfied with your order, please reach out to us at hello@sustainyourselfshop.com and we will be happy to work something out for you :)

Refunds

We do not issue refunds for our products. However, if a product is damaged or defective, we will replace it free of charge.

Lost or stolen packages

We are not responsible for lost of stolen packages once USPS declares a package as delivered via a tracking number. If your package gets lost or stolen and is never declared as delivered by USPS, we can only send you a replacement if you purchased Route Package Protection at checkout (an automatic add-on). If you deselect/remove Package Protection from your cart and your package gets lost or stolen, we are not liable for replacing it.

Subscription cancelations

Once a subscription order has been shipped, we will not offer a refund. Customers receive a subscription order reminder via email a day before a recurring order goes through, and are responsible for contacting us or canceling a recurring subscription before it repeats, if they wish to cancel it. Customers agree to this store policy by placing an order.

All deliveries are carbon neutral
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